Legal

Delete your account & data

There are two ways to do this. The first is immediate and needs no email.

In the app — takes effect immediately

Open Settings in FOCUSQUARE and choose to delete your account. You will be asked to sign in again first — Google requires a fresh sign-in before an account can be deleted. Your timers, your statistics and your sign-in account are then removed.

If you have an active subscription, deleting your account does not cancel it — Google Play manages billing separately. Cancel it in the Play Store first, under Subscriptions.

By email

Use this if you cannot open the app, or if you also want accounts for other a51.io apps removed. By default, an email request deletes all accounts associated with your email address for apps published by a51.io. If you only want specific apps removed, say so in your message.

Email ayx@a51.io from the address linked to your account.
Use the subject line DELETE ACCOUNT.
Name the app or apps if you do not want all of them deleted.

What happens next

In-app deletion is immediate. An email request is processed within up to 5 business days.
After completion, your account and data are permanently deleted.
Backups may remain securely for up to 365 days for operational reasons.
If you redeemed a promo code, a record that the code was used — the code and the date, nothing else — is kept so it cannot be redeemed twice. See the Privacy Policy.

Using FOCUSQUARE without an account

If you never signed in, none of this applies: your timers and statistics only ever existed on your device. Uninstalling the app removes them.

Need help?

For questions, email ayx@a51.io.